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Return your Order

You should fill in this form if the complete order has been delivered. Some orders are delivered in multiple parcels, this can result in multiple deliveries. Please refrain from filling in this form if the order hasn’t been completely delivered.

When the order has been returned and gone through inspection by the warehouse, the order will be refunded. This usually takes 10 working days.

When you have filled in the return form, customer service will get back to you with the return label or pickup date within 3-5 working days

The Customer Service ID is sent to you via the shipping mail you receive when your order is ready to be shipped or dispatched.
 
The shipping mail includes:
  • Tracking number
  • Tracking URL
  • Customer Service ID

 The return period at XLshoppers is 14 days. The return period starts on the day you receive the item.

An order can consist of multiple products, it is not always clear which product the client wants to return. In order to reduce unnecessary back- and forth mails to the client. The SKU will help them process your request as fast as possible.

Your First Name
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Field is required!
Your Last Name
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Field is required!
Reason of contact
  • - select an option -
  • I want to return my order.
- select an option -
Field is required!
Field is required!
Customer Service ID
Customer Service ID (found in shipping mail)
Field is required!
Field is required!
Reason of returning order:
Field is required!
Field is required!
Free USA shipping

On all orders above $50

Easy 14 days returns

14 days money back guarantee

International Warranty

Offered in the country of usage

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